Data Privacy Policy

Effective Date: 01 August 2022

  1. Introduction

CiTi Cash Loans (“we,” “us,” or “our”) is committed to safeguarding the privacy of our clients and ensuring compliance with the Protection of Personal Information (POPI) Act. This Application Privacy Policy outlines how we collect, process, and protect personal information obtained during the loan application process.

  1. Data Collection

We collect the following types of personal information from loan applicants:

  • Identification Information (ID): To verify your identity.
  • Financial Information (Bank Statements and Payslips): To evaluate your financial capacity.
  • Proof of Address: To confirm your residential address.
  1. Purpose of Data Collection

The personal information collected is used for the following purposes:

  • To verify your eligibility for a loan.
  • To assess your financial capacity to repay the loan.
  • To comply with legal and regulatory requirements.
  1. Data Security

We have implemented appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Our security measures include encryption, access controls, and regular security assessments.

  1. Data Retention

We will retain your personal information for as long as necessary for the purposes described in this policy and as required by applicable laws. Once the information is no longer needed, we will securely dispose of it.

  1. Data Sharing

We may share your personal information with authorized third parties, including:

  • Credit bureaus for credit checks.
  • Legal and regulatory authorities as required by law.
  • Our service providers for loan application processing.
  1. Data Subject Rights

You have the following rights concerning your personal information:

  • Access: You may request access to your personal information.
  • Correction: You may request corrections to inaccuracies in your personal information.
  • Deletion: You may request the deletion of your personal information in certain circumstances.
  1. Consent

By submitting your personal information during the loan application process, you consent to the collection, processing, and sharing of your personal information in accordance with this policy.

  1. Contact Information

If you have any questions, concerns, or requests regarding your personal information, please contact us at:

Email: office@citicashloans.org

Phone: 082 908 2208

  1. Updates to the Policy

We may update this policy as required by law or to reflect changes in our data processing practices. Please review it periodically for any changes.

  1. Compliance

This policy is designed to comply with the POPI Act and other relevant data protection legislation in South Africa.

01 August 2022

CiTi Cash Loans Management

info@citicashloans.org

079 507 9620

Call or WhatsApp

Christine Mostert

Data Protection Officer